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Contacting Shareholder Services by Phone

Client Services - (800) 873-8637

Monday through Friday, from 7:30 a.m. to 7:00 p.m. (CST)

Our Investor Representatives are ready to assist you with transactions concerning your fund account(s). Calling our toll-free number you can:

  • open, exchange or close accounts
  • confirm your current account balance (in both dollar and share values)
  • find answers to your questions on tax reporting and individual retirement accounts (IRAs)
  • request forms
  • wire funds to an existing account
  • order new checks (if you are invested in either of our money market funds)
  • learn how to add, change or transfer an account registration

 

Access Your Account on the Automated Telephone System

Automated Telephone System
(800) US-FUNDS, Option 1
(800) 873-8637

Available 24 hours a day

Our Automated Telephone System is a quick and easy way to manage your investments by phone. Use either spoken commands or your telephone's keypad to get access to account information such as your balance and the fund’s closing prices.

Call 1-800-USFUNDS (800-873-8637) and select Option 1, and then select Option 1 again. Access your account with your Social Security number. You may use your telephone keypad or say the keyword to get to your desired menu choice.

First-time users will need your Social Security Number and an account number to establish a PIN. A PIN is a 4-digit personal identification number, created by you, to access your account.

For a quick reference guide to navigate the system, download the Reference Guide (PDF).
For more information, see the Account Access FAQs.

 

Contacting Shareholder Services by E-Mail

Please send a message to the e-mail address below and an Investor Representative will respond to your message within one business day. Please refer to our Frequently Asked Questions (FAQ) pages before submitting an e-mail.

To ensure client confidentiality, please do not include personal information, such as account numbers, Social Security Number, passwords or your PIN.

Do not use this email address to request purchases, exchanges, redemptions or account changes.

shsvc@usfunds.com

 

Contacting Shareholder Services by Mail

Questions, application and other forms, requests to add or change account options, and correspondence directed to specific individuals or departments should be sent to:

U.S. Global Investors
P. O. Box 659405
San Antonio, TX 78265-9604

 

Special Delivery Mail

To avoid unnecessary delays, we request that you refrain from sending purchases to any of our post office boxes via registered, certified and overnight mail.

Please address mail sent via special delivery to:

U.S. Global Investors
7900 Callaghan Road
San Antonio, TX 78229

 

Local Shareholder Access (210) 308-1222

Monday through Friday, from 7:30 a.m. to 7:00 p.m. (CST)

For those shareholders who cannot access a toll-free "800" number.

 


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